Features and integrations
Timely’s features and integrations keep your business running smoothly 24/7.
Resources
Set up resources—like rooms, equipment, or vehicles—to be shared among employees, services, or locations. Timely automatically blocks unavailable time slots when a resource isn’t available.
Employee Commission
This feature simplifies and streamlines the calculation of employee payouts. You can apply global settings or configure custom commissions for each employee, making payroll easier to manage.
Unlimited Customers
Admins and employees can efficiently manage customers by editing their information, tracking loyal clients, and importing or exporting customer lists to keep everything organized and up to date.
Admin’s Page and Calendar View
Depending on their role, both account owners and employees can access the admin page. Admins additionally have a calendar view that displays all bookings, organized by employee.
Insightful Dashboard
The KPI Dashboard offers a snapshot of your business's health, displaying metrics like new customers, revenue, employee occupancy, and other vital statistics to help you succeed.
Special Days for Employees
The special days feature lets you create custom work schedules for individual employees on selected days, overriding their regular hours to provide added flexibility when needed.
Custom Roles
Customize employee roles by assigning permissions and restricting page access, enabling you to structure your team with different levels of authority, oversight, and control for better management.
SMS and Email Notifications
Edit and customize email and SMS notifications for different triggers, such as appointment reminders, follow-up messages, status updates, and other important communications for your clients.
Invoices
Send or export invoices to customers after payment. Choose from four templates, add your logo and brand colors, and edit details. All Timely transactions are organized on the invoice page.
Taxes
Easily manage service taxes from the admin dashboard—add taxes on top of or within your prices, and choose whether each tax is set as default, applies to all services, or covers all extras.
Employees Time Zone
Each team member can set their preferred time zone within the platform, ensuring smooth collaboration, a consistent workflow, and accurate scheduling for everyone involved.
Company Days Off
Establish global days off for your company, ensuring they are automatically reflected in every employee’s schedule to maintain consistency and avoid any scheduling conflicts.
Multiple Services
Timely makes it easy to manage multiple services and categories. You can customize each service’s appearance, location, duration, price, and taxes, or create private services for special requirements.
Managing Appointments
Easily manage appointments from the admin page: create, review, edit, change statuses, and export both appointment and customer data whenever you need for better organization.
Group Booking
If you host group sessions, Timely lets you set minimum and maximum participant limits for each appointment, making group bookings seamless, efficient, and easier to organize for everyone.
Extras
Offer additional value and up-sell by attaching Extras to your services. These can increase session length, adjust the price, or be provided for free without impacting the original appointment duration.
Multiple Locations
Managing multiple locations, regardless of city or time zone, is simple with Trafft. You can control all your sites from a single platform, while employees can work across various locations as needed.
Coupons
Providing discounts or free appointments is effortless with Timely. Define the value of each coupon to give your customers exclusive promotions, incentives, and rewards for choosing your business.
Recurring Appointments
This feature allows customers to book recurring appointments with ease. They pick the date and time for the first session, define the recurrence pattern, and set how many times it repeats.
Rescheduling and Canceling
With customer profiles and email notifications, clients can quickly cancel or reschedule appointments online, helping minimize no-shows and improve management.
Appointment Notes
Attach notes to appointments so all important information is easily accessible in a single location, helping your team stay informed and provide exceptional service to every client.
Deposit Payment
When deposit payments are enabled, customers pay a specified amount at booking, with the rest due on site. Timely lets you set fixed or variable deposits and choose which services require them.
Refund Payments
Encourage more bookings and foster trust by offering customers a refund option if they need to cancel, making your business more appealing and reassuring for new and returning clients alike.