Timely Privacy Policy

Privacy Policy for Timely

Last Updated: 08-12-2025

Welcome to Timely, your trusted online booking platform. Timely is designed to help small businesses and creatives manage appointments, payments, and customer relationships with ease. We are committed to protecting your privacy and handling your personal information with transparency and care.

1. **Information We Collect**
- Personal Information: When you use Timely, we may collect information such as your name, email address, phone number, business details, and payment information.
- Booking Data: Details of appointments, services booked, staff schedules, and business locations.
- Customer Data: Information about your customers, including names, contact details, preferences, and booking history.
- Device & Usage Data: IP address, browser type, device information, and usage statistics.
- Cookies: Timely uses cookies and similar technologies to enhance user experience, analyze trends, and administer the website.

2. **How We Use Your Information**
- To provide and operate our booking services.
- To manage appointments, employee schedules, and customer relationships.
- To process payments and send invoices.
- To send automated reminders and notifications (email, SMS, WhatsApp).
- To improve our services and develop new features.
- To comply with legal obligations and prevent fraud.

3. **Sharing Your Information**
- Third-Party Integrations: Timely may integrate with third-party services (e.g., payment processors, calendar apps, analytics tools) to deliver core functionality. These providers may access relevant data as necessary.
- Service Providers: We may share information with trusted partners who assist us in operating Timely (e.g., hosting, customer support).
- Legal Requirements: We may disclose personal information if required by law or to protect our rights and users.

4. **International Data Transfers**
- Timely may process and store data on servers located in various countries. We take steps to ensure your information is safeguarded in accordance with applicable laws, including GDPR where relevant.

5. **Data Security**
- We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration.

6. **Your Rights**
- You may request access, correction, or deletion of your personal data.
- You may opt out of marketing communications at any time.
- Depending on your jurisdiction, you may have additional rights under laws such as GDPR or CCPA.

7. **Cookies**
- Timely uses necessary and functional cookies for authentication, session management, and analytics. You may manage cookie preferences through your browser settings.

8. **Children’s Privacy**
- Timely is not intended for children under the age of 16. We do not knowingly collect personal information from minors.

9. **Changes to This Policy**
- We may update this Privacy Policy from time to time. Changes will be posted on this page, and the date of the latest revision will be indicated above.

10. **Contact Us**
- For questions, concerns, or requests regarding your privacy, please contact us at [email protected].

By using Timely, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.